At FundBase, accessible from FundBase.ai, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by FundBase and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in FundBase. This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We use the information we collect in various ways, including to:
FundBase follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, FundBase uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You may consult this list to find the Privacy Policy for each of the advertising partners of FundBase.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on FundBase, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that FundBase has no access to or control over these cookies that are used by third-party advertisers.
FundBase's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
FundBase does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Product Description:
FundBase is a cloud-based software solution designed to help early-stage tech founders learn how to raise funds, find investors, and optimize their fundraising process. The detailed features can be found at fundbase.app/pricing.
Purchase Currency:
All purchases of FundBase are processed in USD.
Customer Service Contact Information:
For any inquiries or assistance, please contact our customer service team at [email protected].
Delivery Policy:
As FundBase is a digital service, there is no physical shipment involved. Upon purchase, customers will receive immediate access to the product through your login credentials on FundBase.ai
Refund Policy:
As FundBase is a digital service with immediate access, we do not offer refunds. However, we will consider specific situations on a case-by-case basis.
Return Policy:
As FundBase is a digital service, we do not accept returns. However, if customers encounter any issues or have concerns about the product, they are encouraged to contact our customer service team for assistance.
Cancellation Policy:
Customers can cancel their subscription to FundBase at any time by logging into their FundBase account, then going to My profile, then My billing, and logging into their Stripe portal using the SAME email address that was used for payment. No cancellation fees apply. Subscriptions will remain active until the end of the current billing cycle.
Payment Safety:
FundBase uses Stripe to handle online payments. Our website uses HTTPS and other security best practices, and is not susceptible to card testing.This Fulfillment Policy is subject to change without prior notice. For the most up-to-date information, please refer to our website or contact our customer service team.